Polar Open AccessLink

Quick links:

• Setting up your site to integrate with Polar
• Mapping user accounts
• Troubleshooting

The Polar Open AccessLink API provides a direct link between Teamworks AMS and the training and daily activity data recorded by Polar devices. Devices like Polar Flow and Polar Beat can collect heart rate data which can be combined with other performance metrics being measured for a more holistic view of readiness to perform. This information can then be utilized by high performance staff to assist in decision-making to optimize performance.

Setting up your AMS site to integrate with Polar Open AccessLink

What we need from you

Not much! Once you’ve confirmed you’d like to go ahead with the integration, your Product Success Manager will organize for it to be set up for you.

What we will do

1. Universally unique identifications (UUIDs) must be enabled for your AMS site. This is a setting in your site's application details, which can only be changed by a SuperAdmin or the Teamworks team.
2. We will add the following event forms and profile forms to your site. The event forms will connect with and store all data from Polar devices, and the profile forms are used for account mapping between the two systems. You can work with your Product Success Manager to ensure the appropriate roles have access to view this information, as well as any dashboards set up to visualize the data.
   1. Polar Activity event form
   2. Polar Training event form
   3. Polar Sleep event form
   4. Polar Nightly Recharge event form
   5. Polar Auth Portal profile form*
   6. Polar Access Token profile form

*The Polar Auth Portal profile form is only required if people are going to use AMS through a web browser) to authorize linking their accounts. If using the Athlete app only, this profile form is not required.

Please speak to your Product Success Manager before adding any new fields to the above event and profile forms as this may have unintended consequences.

The sync interval between Polar Open AccessLink and AMS is variable. It is recommended that the interval is set to at least 60 minutes. Each site has a short and long-term sync interval limit which is dependent on the number of user accounts on the site. The connector will search for any newly authorized athletes every two hours, after which their data will be synced as normal.

How are people’s accounts mapped between Polar Open AccessLink and AMS?

Each person has to authorize Teamworks to access their Polar data via the web version of AMS or the Athlete app (available from version 1.32.3). Note that this process must only be completed after the connector is fully set up.

Mobile app

Web

1. Log into the AMS mobile app using your credentials. Ensure the latest version of the app is loaded.
2. Follow the prompts to set up Connected apps and select Polar. If this step is skipped, you can do it later by navigating to the app Settings > Connected apps > Polar.
3. Select Set up. This will redirect you to a separate web page within the app where you can enter your Polar account credentials.
4. Once this process is completed, your AMS account will be authorized to connect to your Polar account. No further mapping is required.

To revoke access to the Polar account, go to the app Settings > Connected apps > Polar and use the toggle to disable the connection.

Athletes will need to complete the following steps:

1. Log into AMS using Google Chrome or Mozilla Firefox and your credentials. This process must be completed with the person logged into their account, not via a coach’s account.
2. Go to the Profiles page.
3. Select the Polar Auth Portal profile form from the drop-down menu.
4. Click the Authorisation link button and follow the prompts to enter their Polar account details.

Once this process is complete, your AMS account will be authorized to connect to your Polar data. No further mapping is required.

Troubleshooting this integration

If you're experiencing any issues with this integration, please contact Teamworks support.